Jamie Opra

Publication Date



This paper explores the use of adaptive code-switching to manage emotional situations with children. It does so by analyzing one student’s service learning experience at a German-American school in the US Pacific Northwest. This case explains the practice and theories of adaptive code-switching and emotional support skill as means to manage crisis situations. This ability to switch between languages and language styles allows communicators to craft messages unique to each particular interaction. Through understanding how code switching helped manage emotionally stressful situations at this school, readers will gain better understanding of a tool that can help decrease anxiety, increase conversational comfort, and therefore facilitate in emotional recovery in a crisis setting.

Publication Information

CST 431: Cross-Cultural Communication & Identity Capstone Project

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Document Type

Student Project

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Communication Commons