Publication Date

2016

Faculty Advisor

Jeff Kerssen-Griep

Department

Communication Studies

College/School

College of Arts and Sciences

Abstract

The purpose of this study is to understand intercultural conflict as people experience it through technologically mediated communication; through social media. The literature reviews many studies that help understand how conflict arises and is manage, what it is like to experience intercultural conflict in a face-to-face environment and how to manage those differences, and lastly with conflict experienced through social media. With the research question: how do participants describe their experiences of intercultural conflict in social media as similar to and different from their experiences of in-person intercultural conflict? The findings of this research conclude that participants would distinguish their experiences through personal connections, interactive justification, personal dependencies, and if the conflict is appropriate for the medium.

Subjects

Conflict management--Analysis; Culture conflict; Internet--Social aspects

Publication Information

CST 431-A: Intercultural Communications

Copyright for this work is retained by the author.

Peer-Reviewed

No

Document Type

Student Project

Included in

Communication Commons

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